City of Loris: Report a Problem
Who to call for common problems · ourloris.com/report.html (independent, unofficial prototype)
How do I…
Report a problem
One place to find who handles it, the city, Horry County, or the state, for everyday problems, with the right number and what to expect.
In an emergency, or a crime in progress, call 911. This page is for non-emergencies, reporting, requesting, and figuring out who's responsible.
Every contact below comes from the City of Loris, Horry County, and SCDOT's own published pages, verified July 2, 2026. Where the city doesn't publish a direct line, this page says so and points you to City Hall rather than guessing.
Suspicious activity & non-emergency crime
City · Loris Police DepartmentCar break-ins, a prowler, theft after the fact, or something that doesn't feel right but isn't an emergency.
Non-emergency dispatch(843) 248-1520
Police administration(843) 756-4000 · Mon–Fri 8 AM – 5 PM
3909 Walnut StreetLoris, SC 29569
Vehicle-accident reportssecure.crashdocs.org ↗
General questionsPDInfo@CityofLoris.org
The department's own guidance: "If you are witnessing a crime in progress or are experiencing an emergency, Dial 911."
Stray, injured, or dangerous animal
Horry County Animal Care CenterThe City of Loris has no animal-control department of its own. Horry County handles strays, injured animals, and welfare concerns.
Animal Care Center(843) 915-5172
1923 Industrial Park RoadConway, SC 29526
HoursMon–Fri 10:30 AM–12:30 PM & 1:30–4:30 PM · Sat 10:30 AM–12:30 PM
Animal nuisance / welfareenvironmentalservices@horrycountysc.gov
A dangerous animal threatening people right now is an emergency, call 911.
Pothole, road hazard, flooding, or closure
Depends on who owns the roadLoris has both state highways (numbered US/SC routes) and city streets. Calling the right one gets it fixed faster.
City streets & sidewalks: inside the city limits
Loris Street Department · (843) 756-4004. The city "oversees the beautification and maintenance of the streets and sidewalks within the City Limits."
Loris Street Department · (843) 756-4004. The city "oversees the beautification and maintenance of the streets and sidewalks within the City Limits."
State highways: numbered US/SC routes
SCDOT Customer Service · 1-855-GO-SCDOT (1-855-467-2368), Mon–Fri 8:30 AM–5 PM, or the online Maintenance Work Request ↗. Give the exact location (address, mile marker, or cross street).
SCDOT Customer Service · 1-855-GO-SCDOT (1-855-467-2368), Mon–Fri 8:30 AM–5 PM, or the online Maintenance Work Request ↗. Give the exact location (address, mile marker, or cross street).
Not sure whose road it is?Call City Hall (843) 756-4004, they can point you to the right one.
Already-known road work?Check the Current road work list before reporting, the closure may already be posted.
A hazard actively blocking traffic, a downed line, or dangerous flooding → call 911.
Missed trash, illegal dumping, or a debris fire
Varies by issueMissed household pickupCollected by Jordan Waste under city contract. Yard debris is by request through City Hall · see Trash & yard debris.
Illegal dumping / litterHorry County Police Environmental Services · (843) 915-5179, or the statewide Litter Busters hotline 1-877-7-LITTER (1-877-754-8837).
A fire that is actively burning, including a dump or debris fire, is an emergency. Call 911.
Code or nuisance complaint
City · Code Enforcement / Planning & ZoningOvergrown lots, junk and debris, abandoned vehicles, and similar nuisance concerns inside the city.
Code Enforcement / Planning & Zoning Division(843) 716-6507 · Mon–Fri 8 AM – 5 PM
4101 Walnut StreetLoris, SC 29569
The division at ourlorisCode enforcement, zoning & permits ›
The city has no online code-complaint form. See Code enforcement for how to file (phone, City Hall, and the city's contact form).
Streetlight, water main, or sewer problem
City · Water UtilitiesNo water, a water-main break, a sewer backup, or an out streetlight.
City Hall · Water Utilities(843) 756-4004 · Mon–Fri 8 AM – 5 PM
After-hours water/sewer emergency(843) 421-5391 · or City Hall (843) 756-4004, option 2
Bill looks wrong or higher than expectedWater billing is City Hall · (843) 756-4004. Before you call, see why a bill runs high & how to check your meter ›.
Why two after-hours numbers? The city lists (843) 421-5391 for after-hours water and sewer emergencies on its meter-reading and rates pages, but its water-utilities page says to call City Hall (843) 756-4004 and select option 2. Both are current city numbers, so try the direct line first and City Hall option 2 as a backup. Streetlights may belong to the city or to Horry Electric Cooperative; City Hall can route it. For a water-main break or sewer overflow that threatens a home or safety, call 911.