Water & sewer
The city provides water and sewer service to Loris customers. Pay your bill, read your meter, check the rates, and find each year's water-quality report, with the city's own documents linked at the source.
Pay your water bill
Online by card through the city's Edmunds WIPP portal: Visa, MasterCard or Discover. Have your account number ready.
Pay your bill › Edmunds WIPPLeaves ourloris
Water or sewer emergency
A main break or after-hours problem? The city lists two after-hours numbers. Try (843) 421-5391 first; if no one answers, call City Hall at (843) 756-4004 and select option 2.
Water-quality report
The city publishes a Consumer Confidence Report each year: where your water comes from and what's in it.
Estimate your bill
Turn your usage into a bill — or a bill back into gallons — using the city's adopted water & sewer rates.
Bill higher than expected?
Check for a leak, rule out a one-time use, and see what to do if a reading looks off.
Paying your water bill
The city lists five ways to pay. Only the online portal leaves ourloris, it's run by Edmunds, the city's billing vendor.
Through the city's Edmunds WIPP portal. Account number required; accepts Visa, MasterCard, Discover.
Pay Your Bill Now › Edmunds WIPPLeaves ourlorisYour bill is deducted from your account each month. No set-up fee. Bring a voided check and complete the ACH form at City Hall.
Send payment with your payment coupon. Allow five–seven business days before the due date so it isn't late.
At City Hall, 4101 Walnut Street: cash, check, or money order. Drop-box payments after 8 a.m. post the next business day.
Pay by credit or debit card over the phone with City Hall: (843) 756-4004.
Meter reading
The city reads water meters itself; there's no resident self-report step.
Billing cycle
The city's utility-service application spells out the monthly cycle, from the meter read to the disconnection date.
Rates & policies
The rate amounts shown on this page are displayed for convenience and were pulled from the city's 2024–2025 Water & Sewer Rates sheet (linked below). The city publishes rates in PDF documents, not on its web page, so always check the linked source for the official figures.
Estimate your bill or your usage
This is the one place on the page that shows rate amounts, pulled from the city's 2024–2025 rate sheet. Use it to estimate a monthly water/sewer bill from your usage, or work backward from a bill to roughly how many gallons it reflects.
Deposits & connection fees
Starting service means a refundable security deposit, set by meter size in the city's adopted fee schedule (Ordinance 05-24). Out-of-city addresses pay more. These deposit amounts are transcribed from that ordinance.
Security deposit by meter size
| Meter size | In city | Out of city |
|---|---|---|
| ¾ inch | $100 | $200 |
| 1 inch | $125 | $250 |
| 1½ inch | $275 | $550 |
| 2–6 inch | $325 | $650 |
Connection (tap) & impact fees by meter size
Also set by meter size in Ordinance 05-24, much larger, from about $2,050 for a ¾-inch in-city water connection into the tens of thousands for large meters. Transcribed exactly as the ordinance prints them.
| Meter size | ERU | In city | Out of city | ||||
|---|---|---|---|---|---|---|---|
| Tap | Impact | Total | Tap | Impact | Total | ||
| ¾" ($600) | 1 | $950 | $1,100 | $2,050 | $1,400 | $2,200 | $3,400† |
| 1" ($1,000) | 4 | $1,500 | $2,200 | $3,700 | $2,000 | $4,400 | $6,400 |
| 1½" ($1,500) | 8 | $2,000 | $4,200 | $9,900† | $3,000 | $8,400 | $11,400 |
| 2" | 20 | $2,500 | $10,200 | $12,700 | $5,000 | $20,400 | $25,400 |
| 3" | 40 | $5,000 | $20,200 | $25,200 | $10,000 | $40,400 | $50,400 |
| 4" | 60 | $6,000 | $30,200 | $36,200 | $12,000 | $60,400 | $72,400 |
| 6" | 61+ | $8,000 | $45,000 | $53,000 | $16,000 | $90,000 | $106,000 |
| Meter size | ERU | In city | Out of city | ||||
|---|---|---|---|---|---|---|---|
| Tap | Impact | Total | Tap | Impact | Total | ||
| 4" w/ ¾" ($700) | 1 | $750 | $1,600 | $2,350 | $1,400 | $3,200 | $4,600 |
| 4" w/ 1" ($1,000) | 4 | $2,550 | $3,100 | $5,650 | $2,000 | $6,200 | $8,200 |
| 4" w/ 1½" | 8 | $1,500 | $6,100 | $7,600 | $3,000 | $12,200 | $15,200 |
| 6" w/ 2" | 20 | $2,500 | $15,100 | $17,600 | $5,000 | $30,200 | $35,200 |
| 8" w/ 3" | 40 | $3,000 | $30,100 | $33,100 | $6,000 | $60,200 | $66,200 |
| 8" w/ 4" | 60 | $3,500 | $45,100 | $48,600 | $7,000 | $90,200 | $97,200 |
Outside the city limits? See what changes › — the full water, tax, and services comparison for an unincorporated address.
Starting or stopping service
New service starts with the city's utility application and the deposit set by meter size (above). The stop-service steps aren't posted online, so those go through City Hall.
Annual water-quality report
Each year the city publishes a Water Quality Report (a federal Consumer Confidence Report) describing where the water comes from and what's in it. The 2025 report was mailed to customers in November 2025.